%20Success%20Stories/3M%20-%20main.jpg)
%20Success%20Stories/Baylor-CS-Image-2.jpg)
Continuant Connect has hit the market! Already it’s helping organizations migrate to the cloud quickly and efficiently while letting them maintain full control of their respective environments.
Alongside Continuant Connect is a tool developed in partnership with our friends at Nuwave that makes migrations even easier. This tool automates the process and moves users to the cloud in batches like a planetary expedition force returning to the USS Enterprise.
Appropriately, we call it Teleport.
Teleport provides more than just a cool name. It takes so much friction out of a cloud migration that it truly feels as though your users have teleported from one system to another. 
Cloud migrations are a major concern for businesses in the modern world. The big PSTN turn-off is slated for the end of this year, and organizations that still rely on older telephony need to be ready for it all to go away.
But who still relies on old-school phone systems? We have better technology in the form of unified communications (UC) and communication platforms as a service (CPaaS). Why not just use something like Microsoft Teams or Zoom?
How new is your TV or PC? Surely a better one than the one you have is out there on the market. What’s stopping you from getting one right now?
That’s right, resources.
Money, time, and effort are all required to decommission the old thing and plug in the new one. This requirement is a sometimes-insurmountable barrier for most people. It’s only worse for organizations, especially large ones.
For communications, another problem is downtime. A system migration can cause disconnections which will be disastrous if you need to reach a customer and downright apocalyptic in the event of an emergency.
Teleport mitigates headaches and catastrophes by taking care of the grunt work involved in a system migration. It fully automates the process in batches, building out auto-attendants, call queues, and even IVR setups with minimal input without the risks of downtime.
It’s all well and good to say, “Teleport makes migrations as easy as pressing a button,” or that Teleport enables “UC migrations in minutes not months,” but let’s drill down more into Teleport’s specific features.
Teleport makes migrations as easy as pressing a button and enables UC migrations in minutes not months.
Though it's not quite as radical sounding as “blast processing” from the 90s, batch processing is much more conducive to a successful migration.
As the name implies, this allows for users to migrate in batches. An admin can move a manageable group from a legacy system to its replacement all at once when they’re ready. Automation makes this process easy for the admin as well. It’s really no more complicated than pressing the right buttons in a user interface.
Simplified batch processing makes a cloud migration more like allocating units in a strategy game.
Teleport supports PBXs as well as cloud-based UCaaS solutions, both the old and the new. This allows for seamless transitions from platform to platform, syncing call flows and customizing call queues in minutes.
This is especially helpful for organizations that don’t have a well-staffed telecom team with the specific skills to handle PBXs. It’s a much easier way to close the skill gap than hours and hours of research and training.
"you don’t have to connect the dots on your own. We’ve connected those dots for you."
Going off the previous point, Teleport automates every aspect of integrating legacy voice systems with the cloud. As Nuwave’s COO Mark Bunnel told UC Today, “[you don’t have to] connect the dots on your own. We’ve connected those dots for you.”
These dots include porting, routing, and management for numbers, intelligent calling, auto attendants, and everything in between. The struggles of manual coding and in-house batch uploads are a thing of the past.
Enterprises with a global reach need a robust global network to minimize downtime between countries and remain compliant with overseas regulations. Teleport manages numbers and routing for all locations in a single interface, even when they’re using different platforms.
Your office in New York using Microsoft Teams will have no trouble connecting with the Zoom users at your offices in Sao Paolo and Berlin. Teleport can even access China Mobile, allowing your Chinese users to integrate just as easily.
Reading an article like this will surely get you asking, “how much does this thing cost?” The answer is nothing. Zilch. Nada.
Within Continuant Connect, Teleport is free. It’s the single most cost-effective, hassle-free migration tool for any organization.
As mentioned before, Teleport functions with any and all communication platforms. This includes Microsoft Teams, Zoom, Cisco Webex, 8x8, China Mobile, other local telecom and UC providers across the world, and more.
It also supports call routing for contact centers from providers like Genesys and Five9, though it works particularly well with Continuant’s own Continuant Connect Contact Center (C4).
On the outside, incredibly unlikely chance that you find a platform Teleport doesn’t currently work with, give it a week or two. With constant updates and support from Nuwave, Teleport support for even the most fledgling and obscure applications is only a matter of time.
Continuant Connect makes business communications easier and more cost-effective. Teleport enhances it even more with its cloud migration tools.
If we were to leave it at that, this product would be outstanding enough, but that’s not our thing. At Continuant, we’re always pushing innovation, looking out for new and exciting ways to enhance our solutions, services, and customer relations.
Alongside Teleport, our experts are looking into AI and other miracles of modern technology to see how they can further enhance Continuant Connect. Integrating older systems with a modern environment is certainly important, but the next developments will propel communications into a bright future.
With that in mind, are you ready for an easier-than-ever cloud migration? Call us today to get started.
