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Continuant has been active in the world of business communications for almost 30 years, supporting legacy phone systems and cloud-based communication platforms for businesses large and small.
Now, however, things are changing. We’re unveiling our newest product, a game-changing solution that helps organizations integrate legacy solutions quickly while deploying and managing multiple unified communications (UC) and customer experience (CX) platforms.
We call it Continuant Connect.
Continuant Connect is a platform that gives users full control of their communications environment and speeds up their migration to the cloud. It connects legacy phone systems with UC software all in a cloud-based infrastructure, giving your IT team full control.
Many organizations have communications environments that include multiple UC platforms like Microsoft Teams, Cisco Webex, Zoom, or Ring Central. Then there are the contact centers and legacy systems.
These systems can be all over the map in terms of age and flexibility. Integrating them with cloud architecture can be exceptionally difficult and make a multi-platform environment even more difficult to manage.
Continuant Connect fixes this by integrating everything on one platform. Switching between applications and phone lines is as seamless as switching tabs on a browser. This keeps your organization scalable and agile, ready for any major changes in the industry.
Maintaining calling environments is rarely easy, even for organizations with telecom experience and robust IT teams. They have to deal with the high costs and the headaches that often come along with traditional carrier relationships, all while maintaining systems impervious to innovation.
But jumping straight to a modern solution is often easier said than done. If not executed properly, a cloud migration can be just as costly and aggravating as your average legacy system.
But jumping straight to a modern solution is often easier said than done. If not executed properly, a cloud migration can be just as costly and aggravating as your average legacy system.
Continuant Connect cuts out the complexity with its seamless integration, along with Continuant’s industry leading support. It includes carrier management services to reduce carrier-related headaches, and proactive monitoring to dramatically reduce outages.
Most of all, Continuant Connect gives you all the options you could ever need regarding migration. Move to the cloud at your own pace, integrate and keep whatever systems you need, and keep your organization well prepared for the future.
How far is your organization spread across the globe? Having numerous locations across disparate continents makes new technology rollouts much more complex. It's not just distance you have to contend with, but compliance with international regulations. 
(Continuant Connect's Global Footprint)
Continuant has experience rolling out global UC deployments for organizations. That experience continues to inform Continuant Connect. By consolidating platforms and streamlining carrier services, it becomes easier than ever to make major system changes across a global userbase.
Organizations need to be ready for emergencies by complying with Kari’s Law, Ray Baum’s Act, and E911. Continuant Connect has been carefully built with these regulations in mind, ensuring its users are prepared for emergencies and can avoid fines.
Oftentimes a major security overhaul requires massive system changes. Continuant Connect makes compliance easy to achieve without a major overhaul or upfront expense.
Ultimately, Continuant Connect’s purpose is to keep your communications environment fully operational all the time with seven-nines reliability, failover redundancy, and robust built-in security. Our redundant network ensures no outages and many years of continuous availability and uptime.
For all that time, you’ll have access to our support 24/7 all throughout the year. We’ll make sure your systems are secure and always available so you can operate with confidence at any time of day from anywhere in the world.
After reading about the basics, you may still need more convincing that Continuant Connect is your platform of choice. To do this, we’ll respond to four common yet incredibly valid concerns, objections, or “buts” that our customers raise.
Migration plans are great, and there certainly are organizations that are capable of drafting and executing such plans on their own. However, migration plans, even if they’re ultimately successful, have a bad habit of going sideways.
Some organizations don’t successfully transfer all the features and functionality they need to their new environment. Others miss key details in their telecom bills, thereby missing potentially hundreds of thousands of dollars' worth of savings.
With Continuant’s expertise in legacy telecom, cloud communications, and the arduous process of transitioning between the two, we take out the guess work and mitigate mistakes. Guidance from a partner like us ensures migrations never veer off the straight-and-narrow.
Would that platform happen to be Cisco Webex? How about Microsoft Teams? Or is it Zoom? Daring today, aren’t we.
Continuant Connect isn’t meant to replace a UC platform like those mentioned, nor do any of them make it redundant. Continuant Connect is an additional platform that seamlessly integrates with any existing platforms. It increases efficiency and automation.
But what about the price? As a matter of fact, Continuant Connect can help your organization consolidate platforms and even save money, especially if you pay more than $5 a seat.
Budgets can be quite a nightmare, and if you don’t have the budget, that may be the end of it.
That being said, Continuant Connect pays for itself. It eliminates hardware costs, phone lines, and most deployment costs. Cost savings and improved efficiency are part and parcel with Continuant Connect.
User adoption is an important yet often overlooked aspect of a migration. If done poorly, it can tank the whole migration process.
Continuant Connect offers step-by-step migration tools, PBX assessments, and a hands-on approach so your organization can transition at your own pace. Our Legacy Connect service allows you to build a phased transition to make it easier for your team to manage the migration.
If there’s anything we’ve learned over the past thirty years, it’s that every team and every organization is different. There isn’t a one-size-fits-all solution for them, but Continuant Connect comes pretty close.
If your organization is looking to make a major migration soon, or if you’re just looking for a possible way to reduce costs and increase efficiency, Continuant Connect may be the solution for you.
It certainly was for Intrust Bank. This regional bank in the heartland of the United States relied on Continuant Connect to migration more than 1,300 users, and now has it on hand to assist in deploying other UCaaS or CCaaS solutions.
If this bank could trust in us, surely your organization can as well. Schedule a call with us to learn more.
