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    Continuant + Zoom Phone

    The enterprise voice system anyone can use

    Zoom excels as an easy-to-use conferencing platform. Add enterprise telephony with Zoom Phone to manage calls within the same cloud-based system that handles video, chat, and collaboration for communications made simple.

    Unlock the power of a cloud phone system

    Make the most of the benefits Continuant + Zoom Phone provides. 

    check mark blue2  Centralized management

    Manage users and intelligently monitor business interactions within a simple, centralized administration portal.

    check mark blue2  Greater efficiency

    Call delegation, automated attendants, and intelligent call routing frees up time spent managing phone calls. 

    check mark blue2  Greater flexibility

    Your team can choose when, where, and how they receive and make phone calls, giving them the flexibility to work the way they want.

    check mark blue2  Consolidated carriers and systems

    Consolidate your carriers and disparate systems into a single platform, making it easier to manage and maintain your communication infrastructure.

    All the features a modern business
    needs to win

    Continuant + Zoom Phone puts your business on the track to success.

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    Quick activation

    Get up and running in minutes with our automated setup tools.

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    Self-service portal

    Manage your channels with ease with an intuitive customer portal.

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    Integrated directories

    Integrated directories make it as easy as a quick search to find and call the coworker you need, no matter where they are.

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    Simple number porting

    Port your existing numbers or get new ones quickly and easily.

    apis

    Powerful APIs

    Integrate Continuant with the technology you already use.

    user management

    Easy user management

    Add, manage, and support users without hassle.

    e911

    E911

    Respond to emergencies quickly with E911.

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    Configurable caller ID

    With configurable caller ID, your team can customize the displayed phone number when making outbound calls, so they make a good impression.

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    Continuant Connect

    Continuant Connect gives you the power of choice

    Easily migrate from your legacy voice system to the cloud with Continuant Connect. 

    Choose your timeline

    Shift from copper landlines to cloud-based telephony on your schedule. Our hybrid calling solution bridges the gap, so you can decommission hardware in stages with no disruption to business operations. 

    Choose your carrier 

    Keep your telephone provider, pick a new one, or choose us as your carrier—it’s up to you. Locked into a contract? With Continuant Connect, you can still consolidate your communications and use our internet-powered solution to enjoy cheaper calling rates without violating your contract.  

    Choose your UCaaS products

    The power to pick your technology is in your hands. Choose from Microsoft Teams, Zoom, Cisco, and other UC apps to serve as the hub of your internal and external communications.

    Explore the platform

    check mark gr blue  24/7 Peace of Mind

    Access to 24/7/365 live customer support, ensuring your IT team can sleep well at night knowing Continuant is ready to assist anytime.

    check mark gr blue  Proactive System Management

    With the Extended and Premium packages, gain insights into your systems through monitoring and management, preventing potential issues before they disrupt your business.

    check mark gr blue  Deep Engineering Expertise

    Benefit from Continuant's deep bench of engineers with OEM certifications and enterprise experience, enhancing your team's capabilities without the need for expensive certifications and training.

    check mark gr blue  Proactive Monitoring & Analytics

    Our Extended package includes real-time system monitoring, giving you the foresight to address issues before they impact your operations.[MH2] 

    check mark gr blue  Single Point of Contact

    Simplify your vendor management by using Continuant as your single point of contact for all OEM support tickets, saving you time and effort.

    check mark gr blue  Scalable and Flexible Service Options

    Choose from Basic, Extended, or Premium packages to match the level of service and support that best fits your organization's requirements.

    check mark gr blue  Strategic Service Level Management

    Experience meticulous monthly reporting and service level oversight that drives continuous improvement across your IT infrastructure.[MH3] 

    check mark gr blue  Meeting Room Mastery

    Transform your meeting spaces with our maintenance and management services, optimized for peak performance.

    CONTINUANT MANAGED SERVICES

    Leave the management to us

    With Continuant, you're supported by 24/7/365 US[MH1] -based customer service, ensuring minimal concern over timelines, contract renewals, or transition periods. Instead, you gain the freedom to focus on what truly matters—growing your business. Our deep bench of certified engineers and comprehensive, ITIL-based managed services ensures your technology—whether legacy or new—works for you.
     
     
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    We’ve got you covered

    Bring your team, tools, and data together to unify your calling under one Zoombrella.

    Zoom Phone FAQs

    What is Continuant Connect and how does it work with Zoom Phone?

    Continuant Connect is a cloud-based telephony solution that works with Zoom Phone. It allows you to migrate from your legacy voice system to the cloud at your own pace, without disrupting your business operations. You can also choose your own carrier, or use Continuant as your carrier, to enjoy lower calling rates and better service quality.

    How reliable is Zoom Phone?

    Zoom Phone operates redundant systems in multiple data centers worldwide to ensure uninterrupted services during maintenance. It guarantees a service-level agreement (SLA) rating of 99.99%. Collaborations with Amazon AWS and Oracle OCI public cloud infrastructure offer inherent resilience in case of internet outage at a data center, ensuring maximum uptime.

    Does my organization need to modernize our devices when migrating to Zoom Phone?

    No. While Zoom phone devices provide the best, most complete Zoom experience, we know that there are many customers with existing investments in legacy systems. With Continuant Connect, customers can leverage their existing telephony hardware as they move to Zoom Phone.

    Can we use our existing phone numbers?

    Yes. You can port your phone numbers from your current service provider or get new numbers. If you choose Continuant Connect, Continuant will become your service provider after your numbers are transferred. 

    Does Continuant assist with rollout and adoption?

    Yes! Implementing a new system goes beyond the technical aspects; it requires proper alignment with your business strategy. By incorporating intentional change management, you can drive user adoption and achieve measurable ROI for your organization. At Continuant, our Adoption and Change Management (ACM) team is ready to assist you in successfully implementing Zoom Phone throughout your entire organization.