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      Healthcare

      The Heartbeat of Communication for Healthcare

      Within the healthcare industry, unified communications and collaboration technology are not only business tools – they can save lives. With telemedicine and cutting-edge technology leading the way, unified communications can be the lifeblood for new standards in patient care.

      Connect with us How we helped Cardinal Health
      THE HIDDEN BURDEN IN HEATHCARE: 
      Outdated Communication Systems

      In the world of healthcare, every second counts. Providers rely on seamless communication to coordinate patient care, respond to emergencies, and keep critical systems running 24/7. But behind the scenes, many healthcare organizations are fighting a different battle—outdated telecom and network infrastructure that slows them down, increases costs, and puts patient care at risk.
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      A Smarter Way Forward

      At Continuant, we solve the problem at its core. We don’t just patch outdated systems—we help healthcare organizations transition to a modern, seamless communication ecosystem that works for today and is built for the future.

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      The Challenge: Aging Systems That No Longer Keep Up

      • Healthcare communication should be fast, secure, and reliable. But for many organizations, that’s not the reality.
      • Legacy systems create inefficiencies, making it harder to integrate modern communication tools.
      • Inconsistent performance leads to dropped calls, lagging video, and unreliable connections.
      • Rising costs from maintaining outdated PBXs, telecom closets, and network hardware drain IT budgets.

      The result? Delays in communication, frustrated staff, and operational risks that impact patient care. 
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      Unified Communications for Healthcare: Simplify, Modernize, and Connect

      Imagine a healthcare system where all communication tools work together effortlessly—where voice, video, and messaging integrate across multiple platforms without frustration or downtime.

      That’s what we do. We bridge the gap between legacy PBX systems and modern UCaaS solutions, ensuring seamless interoperability and an easier, cost-effective transition to the cloud.

      How We Help:

      • Unify voice, video, and messaging platforms for a seamless communication experience.
      • Provide a clear migration roadmap that minimizes disruption and maximizes ROI.

      • Ensure HIPAA-compliant collaboration tools for secure virtual patient interactions.

      The Outcome: Less complexity, better care coordination, and a future-ready communication infrastructure.

      Intelligent Call Routing and E911 Compliance for Healthcare

      A patient in crisis. A clinician on the move. A call that must connect instantly. In healthcare, emergency communication is not optional—it’s life-saving.

      Our solutions ensure intelligent call routing and seamless E911 integration, keeping your organization compliant while ensuring the right call reaches the right person, every time.

      How We Help:

      • E911 & Nomadic Compliance: Dynamic location updates for mobile healthcare staff.
      • Standardized Dialing Plans: Consistent, reliable call routing across all locations.

      • Cloud-Connected Security: Encrypted voice services with real-time monitoring and analytics.

      The Outcome: Regulatory compliance, enhanced staff mobility, and greater patient safety.

      Modernizing Wireless & Mobile Communications in Healthcare

      Clinicians and hospital staff don’t have time for dropped calls or unreliable mobile access. They need secure, real-time communication tools that keep them connected—whether they’re in a patient room, on the move, or responding to a critical situation.

      We help healthcare organizations modernize their mobile communications while ensuring seamless integration with existing systems and EHR platforms.

      How We Help:

      • Secure mobile access with enterprise-grade device management.
      • Encrypted real-time collaboration via voice, video, and messaging.
      • Seamless EHR integration to keep patient data accessible and workflows efficient.

      The Outcome: Faster response times, improved team collaboration, and better patient outcomes.

      Cloud Migration: The Future of Healthcare Communication

      Upgrading your communication infrastructure doesn’t have to be painful. Many healthcare organizations hesitate to migrate to UCaaS, fearing downtime, complexity, and disruptions to critical operations.

      That’s why we take a phased, strategic approach to cloud migration—allowing hospitals and healthcare facilities to transition at their own pace while keeping essential systems operational.

      How We Help:

      • Custom migration strategies tailored to your organization’s needs.
      • Hybrid models to ensure legacy PBX systems remain active during transition.

      • Automated migration tools that reduce costs and minimize downtime.

      The Outcome: A scalable, future-proof communication strategy that evolves with healthcare’s changing demands.

      Always-On Managed Services for Healthcare IT

      In healthcare, downtime is not an option. Continuant’s 24/7 managed services ensure that communication systems remain operational, secure, and optimized—so providers can focus on what they do best: delivering patient care.

      How We Help:

      • Proactive monitoring with real-time issue resolution.
      • Industry-leading SLAs to maximize uptime and reliability.

      • One single point of contact for multi-vendor support across all locations.

      The Outcome: A resilient, always-on communication system that healthcare teams can trust—no interruptions, no delays, just seamless patient care.
      FEATURED CASE STUDY Encompass Health For nearly 20 years, Continuant managed Encompass’ Avaya systems in more than 20 locations both large and small. Now we're supporting their transition to a new Cisco solution. View Case Study

      Let's Solve Your Biggest IT Challenges-Together

      Modernizing healthcare communication isn’t just about new technology—it’s about removing barriers to care, reducing inefficiencies, and enabling providers to work smarter. At Continuant, we partner with healthcare organizations to turn outdated telecom systems into future-ready, scalable solutions. Whether you need to optimize legacy infrastructure, migrate to the cloud, or ensure 24/7 reliability, we’re here to help.

      Let’s talk about how we can transform your healthcare communication strategy—starting today.

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