Today most Avaya users are migrating to modern, cloud-based solutions. UCaaS, CCaaS, and CPaaS are what the organizations of today use to build their communication environments.
Many organizations may be tempted to make this migration on their own, investing their own IT resources to see it done. This often comes with its own costs and complications, which your average IT team doesn’t have the time to deal with.
A major Avaya migration requires support from a partner with migration skills and a platform that enables seamless integration. Continuant can provide that with Continuant Connect.
As Avaya systems age, old phone lines get decommissioned, and the world moves more and more to the cloud, organizations feel more and more pressure to replace their legacy systems with modern solutions. What they tend to realize is that what we call the “rip and replace” method is too costly and time-consuming.
With Avaya EoSS dates and the copper sunset on the horizon, organizations face pressure to migrate sooner rather than later. Depending on what Avaya systems they use and how reliant they are on the PSTN, different organizations will have different timetables for their migration.
Rather than creating a one-size-fits-all approach, Continuant offers tailored support to help organizations migrate at their own pace. This support comes at a reasonable price and keeps Avaya systems, even ones as old as Definity and the CM5, running with no disruptions.
Continuant Connect is a CPaaS solution that seamlessly integrates legacy telephony with modern solutions. It works with Avaya and other PBX systems along with Microsoft Teams, Cisco Webex, Zoom, Ring Central, and other cloud-based UCaaS platforms.
Continuant Connect gives you full control over your environment, making migrations at your own pace easier to pull off than ever. All this consolidation also provides significant cost savings. Once the migration is complete, our customers receive all the benefits of decommissioning their legacy Avaya systems without the drawbacks.
Since it’s Continuant’s platform, Continuant Connects comes with our industry-leading support. Our experts will work with you to deploy Continuant Connect, integrate your existing systems, install new platforms like Microsoft Teams, and migrate your users.
For decades, organizations from small businesses to large enterprises have chosen Continuant to be their Avaya support alternative. Our expertise and experience with even the most complex systems and global deployments help us meet the needs of all our customers, forming strong relationships with the people we’ve helped.
Our experiences have shown us just how different each organization is. This has birthed our commitment to flexibility. We want our customers to deploy not the solution that makes us the most money, but the solution that’s most beneficial to them on an appropriate timetable.
We’ve also learned that no organization is too big or too complex for us. Our customers include Fortune 500 companies that have relied on us to deliver solutions and services to locations all across the globe. We provide these organizations with consistent, 24/7 support no matter where they are or how many users they employ.
The work we did for AbbVie demonstrates this perfectly. This Fortune 500 pharmaceutical company contracted Continuant to support its Avaya systems in Europe, the Middle East, and Africa. When it came time for AbbVie to migrate to Microsoft Teams, we provided migration support for 30,000 users, moving 800 at a time every Tuesday and Thursday.
Your Avaya systems were the backbone of your organization, but they shouldn’t stand in the way of your future. With support from Continuant, you’ll protect this key investment while creating a modern, flexible, cost-effective communications environment.
Contact us today to learn how Continuant Connect can seamlessly modernize your communications.
* Editor's Note: This article was originally published in August 2024 and has been revamped and updated for accuracy and comprehensiveness.