UC Managed Services

Co-piloting your communications
journey to the cloud

Migrating legacy voice systems to the cloud drives efficiencies and reduces costs. We ensure the transition is seamless, start to finish. No feature or function left behind.

Customer stories

PBX Maintenance, Support & Migration

New Life for Your Legacy Phone Systems
Our Maintenance Advantage Plan sets you free from OEM support contracts, unnecessary upgrades, and under-used subscriptions. We offer customized support models with an average savings of 30% and migration solutions on your timeline– no matter the brand.

Avaya PBX Support

As a Third Party Maintenance provider, we have the experience and expertise to keep your Avaya PBX systems running post-EoMS (End of Manufacturer Support) or during your migration to the cloud.

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Mitel PBX Support

Your Mitel PBX still plays a vital role in our communication infrastructure. Our comprehensive support services ensure your Mitel systems remain reliable and efficient. Whether you use Mitel MiVoice, MiCloud, or any other Mitel product.

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Cisco PBX Support

If you have a legacy Cisco environment, you likely have more options than you think. You can keep your Cisco PBX voice systems operating until you’re ready for a large-scale collaboration solution.

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Nortel PBX Support

In the event of an outage or incident, you can be confident that you’ll get the help you need, 24 hours a day, 7 days a week, with no pressure to upgrade to the latest solution. Continuant can maintain and extend the life of your Nortel PBX systems.

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NEC Siemens/Unify PBX in 2024 (Blog)

Where best-of-breed technology meets best-in-class provider

With decades of enterprise communications experience, trust us to unify your voice, video, and collaboration tools under one roof.

Say goodbye to the hassle of managing different contracts, disjointed vendors, various languages, messy billing cycles, and poor-fitting SLAs. Embrace Continuant and simplify your communications journey.

Continuant Connect

Continuant Connect gives you the power of choice

Easily migrate from your legacy voice system to the cloud with Continuant Connect.

Choose your timeline

Shift from copper landlines to cloud-based telephony on your schedule. Our hybrid calling solution bridges the gap, so you can decommission hardware in stages with no disruption to business operations.

Choose your carrier

Keep your telephone provider, pick a new one, or choose us as your carrier—it’s up to you. Locked into a contract? With Continuant Connect, you can still consolidate your communications and use our internet-powered solution to enjoy cheaper calling rates without violating your contract.

Choose your UCaaS products

The power to pick your technology is in your hands. Choose from Microsoft Teams, Zoom, Cisco, and other UC apps to serve as the hub of your internal and external communications.

Explore the platform

24/7 Peace of Mind

Access to 24/7/365 live customer support, ensuring your IT team can sleep well at night knowing Continuant is ready to assist anytime.

check mark gr blue Proactive System Management

With the Extended and Premium packages, gain insights into your systems through monitoring and management, preventing potential issues before they disrupt your business.

check mark gr blue Deep Engineering Expertise

Benefit from Continuant's deep bench of engineers with OEM certifications and enterprise experience, enhancing your team's capabilities without the need for expensive certifications and training.

check mark gr blue Proactive Monitoring & Analytics

Our Extended package includes real-time system monitoring, giving you the foresight to address issues before they impact your operations.

check mark gr blue Single Point of Contact

Simplify your vendor management by using Continuant as your single point of contact for all OEM support tickets, saving you time and effort.

check mark gr blue Scalable and Flexible Service Options

Choose from Basic, Extended, or Premium packages to match the level of service and support that best fits your organization's requirements.

check mark gr blue Strategic Service Level Management

Experience meticulous monthly reporting and service level oversight that drives continuous improvement across your IT infrastructure.

check mark gr blue Meeting Room Mastery

Transform your meeting spaces with our maintenance and management services, optimized for peak performance.

CONTINUANT MANAGED SERVICES

Leave the management to us

With Continuant, you're supported by 24/7/365 customer service, ensuring minimal concern over timelines, contract renewals, or transition periods. Instead, you gain the freedom to focus on what truly matters—growing your business. Our deep bench of certified engineers and comprehensive, ITIL-based managed services ensures your technology, whether legacy or new, works for you.

Converged Communications 2023 Microsoft Partner of the Year Award Winner We helped clinical research innovator Parexel transition to Teams Phone and Meeting Rooms for a globally unified user experience.

16,000

Users Migrated

40+

Countries

$360k

Annual Savings

Here's the story

FEATURED CASE STUDY Boston Scientific Boston Scientific found a transformative partner for Avaya maintenance and a Teams migration.

Locations

Countries

40%

Cost Savings

View Case Study

FEATURED CASE STUDY REI REI geared up for a Cisco collaboration and Teams Meeting Room upgrade with Continuant. The biggest hurdle faced during the transition? Finding the best way to upgrade with legacy infrastructure in the retail stores. View Case Study

FEATURED CASE STUDY Encompass Health For nearly 20 years, Continuant managed Encompass’ Avaya systems in more than 20 locations both large and small. Now we're supporting their transition to a new Cisco solution. View Case Study

AV systems are our specialty

Your business’s audio-visual systems can’t afford to fail. Luckily, we know a thing or two about AV technology and can serve as your one-stop provider.

Contact Center

Optimize CX with Contact Centers as a Service

In every business, maintaining a quality customer experience is the most important thing you can do. Our CCaaS offerings combine tried and true voice capabilities with modern features like CRM and AI integration. These true omnichannel experiences, allow your agents to connect with customers efficiently through calling, messaging, chat, emails, social media, and more.

We can provide our own Continuant Connect Contact Center (C4) or an industry-leading solution from our partners like Genesys. Explore CCaaS our CCaaS options that will help you make every customer interaction a delight.

Optimize your CX Learn about C4

Managed Security Services Provider Decades of enterprise-grade
network protection Continuant offers customers a suite of security services that protect your business's future with managed detection, round-the-clock surveillance, and customized security strategies for both on-prem technology and cloud environments. Our comprehensive approach delivers advanced threat detection across multiple platforms, swift response to security breaches, along with complete visibility and control through our Managed Detection and Response (MDR) service.

$5.34m

average annual cost to respond to compromises

$1.38m

largest ransomware payment on average

6/427

hours to exploit vs. hours for IT to remedy

Protect Your Business

Numbers to consider

5 M

Supported Users in 70+ Countries

5000 +

Customer Locations

25 +

Years In Business

Ready to Talk?

Let's explore ways to help your team reach their full potential with communication tools optimized to meet their needs.

Connect with us

Why This Global Innovator "Sticks with" Continuant managed services

Baylor University needed to transform and unify their communication systems.

Beyond Support: Protecting Avaya Investments

Co-piloting your communications
journey to the cloud

PBX Maintenance, Support & Migration