At Continuant, we’ve built our business around unparalleled customer service.
Our customer-centered service culture is an essential part of who we are, and it drives our day-to-day operating philosophy. Whether you are seeking maintenance and support for your legacy system, or looking for a partner to help you migrate to a Unified Communications solution, consider Continuant, the service leader. We build long-lasting partnerships and collaborate with our customers to identify their unique needs, then work collaboratively to find innovative solutions. We call it The power of choice℠.
Unparalleled Track Record of Service
For 17 years, Continuant has been serving the enterprise with OEM-independent maintenance and support of voice and data systems. It has always been our mission to provide efficient, customer-focused, and cost-effective services to support voice and data equipment from multiple manufacturers.
When we started the business, it was clear to us that no single company or manufacturer placed post-installation service and support as its single highest priority. As a result, Continuant created a new business model based on the premise that customers have the right to receive maximum longevity and value from their technology investments. Continuant developed a portfolio of voice and data services independent from the manufacturer, designed to prevent downtime, protect investments, ensure accountability, and provide convenience for our customers.
And now, you can enjoy this same exceptional customer service if you need Managed Services or when you are ready to migrate to a Unified Communications solution.
Continuant has a proven track record of leadership in delivering comprehensive maintenance solutions for enterprise communications systems. Initially offering installation and support services for traditional key and PBX systems, Continuant has expanded to address customer needs in other markets such as Unified Messaging and VoIP. As the network quickly evolved to become the backbone of company communications, and traditional voice and data became Unified Communications, Continuant developed new technologies and service offerings to fulfill the needs of our customers, including the new MyContinuant™ Customer Portal.
“Everyone that I have worked with at Continuant has always been very pleasant and knowledgeable. Whatever you are doing to get such great people – keep it up!” – Debbie Blattner, Northwestern Mutual
“The personalized support we receive from Continuant is incredible and so refreshing after years of support from Avaya.” – Kitt Leonard, Tucson Medical Center
“Our Account Manager is very responsive to our needs and the engineer we work with knows what we need when we don’t even know. We always have had a GREAT experience working with Continuant.” – Charly Grimes, City of Billings
“Your engineer was a major help not only in getting us back online but making changes to our configuration after defining the root cause. Now we know we won’t have to repeat this in the future! Our Account Manager kept in touch with the engineer and us throughout the entire process.” – Steve Cooksey, Ridge Tool Company
“I just wanted to say thank you for all your help you always give to us here at Antioch University Seattle. When we went through the vendor switch with our phones, you guys stepped right in to help us switch it over.” – Bet Dolo, Antioch University
“It’s a pleasure working with a company that is so customer focused.” –Phil Drake, The McClatchy Company
“We are former Avaya customers. The difference between Continuant and Avaya is so much more than night and day, I’m not sure how I can put it into words!” – Steve Burden, Labette Health